The gap
The ticket is real. The caller might not be.
Resets authenticate the account
Employee ID, voice, and security questions prove someone knows things about the worker — not that they are the worker. That gap is the social-engineering surface.
Deskless workers have no fallback
No corporate laptop, no badge reader at the phone, and authenticator apps that don't survive a personal-phone swap. The help desk becomes the identity check — with no tooling.
Post-mortems find it after access
Account-recovery abuse is discovered in the incident review, after credentials were handed over. Identity needs answering at the boundary, not afterwards.
The product
Built for how impersonation works now.
Two shifts at once: deepfake voices and synthetic IDs make impersonation cheap, and mobile driver's licenses make strong verification instant. The product is built for both.
Accepts the new standard
Native support for mobile driver's licenses — verified by cryptographic signature, not a photo. ISO/IEC 18013-5, with a physical-license scan as the always-available fallback.
AI vs AI
Models trained to detect deepfake selfies, injection attacks, and synthetic IDs that fool a human agent on a phone call.
Proof, not paperwork
Every check returns a signed, tamper-proof record tied to the ticket or case that triggered it. Audit-ready by default.
Caller to verified in ~30 seconds.
Only the signed yes/no enters your system. No raw PII. No retained images.
- Step 01
Trigger
An agent or workflow calls the API from a ticket, HR case, or record. Stile sends the worker a verification link by SMS or email.
- Step 02
Verify
The worker opens the link on their own phone: a mobile driver's license from their wallet, or a photo of a government ID, plus a liveness selfie.
- Step 03
Sign
Stile cryptographically signs the result. No raw PII crosses your wire.
- Step 04
Webhook
A signed assertion is delivered to your callback URL. The agent sees verified — never the document.
- Step 05
Decide
The reset unlocks, the case proceeds, or access is granted — gated on the boolean. ~30 seconds end-to-end.
Why Stile
Easy. Cheap. No PII. Effective.
Easy
A link or QR code in the surfaces you already run — ticket, kiosk, employee hub. No app install, no marketplace dependency.
Low cost
Pay per completed check, priced to disappear next to an escalated reset or an on-site badge visit. Volume bands on the pricing page.
No PII
The agent gets pass/fail and an audit pointer. No license image, no date of birth, no address ever enters the ticket.
Effective
Designed to detect deepfake selfies, synthetic IDs, and coached impersonation — the tactics that beat voice checks and security questions.
Where it fits
Four identity moments. One primitive.
IT, HR, and operations share the same question at different doors: is this the worker of record? Same API, four workflows.
| Identity moment | What Stile verifies | Outcome |
|---|---|---|
| 01 Password reset & MFA recovery | The caller against the worker of record — triggered from a ServiceNow incident or any help-desk ticket. | Account recovery stops being the social-engineering front door. |
| 02 Onboarding, day one | The new hire before credentials issue — a link in the welcome text, done before the first shift. | Accounts are provisioned to a verified human, not an inbox. |
| 03 Contractor & vendor access | The third-party worker before system or site access — run from the vendor or Salesforce record. | A verified boundary for the workforce you don't badge. |
| 04 Kiosk & shared terminals | The worker at a shared screen via QR code — employee hub, HR self-service, time clock. | Shared devices without shared identity. |
Proof
Every reset leaves a signed record.
Trigger from a ServiceNow incident, an HR case, or any system of record: the worker verifies on their own phone and a signed result lands back on the ticket. Security review can see which human was verified for which access change — without your team storing a single document image.
FAQ
Workforce buyers ask
Pass/fail plus an audit pointer, delivered to your system by signed webhook. The agent never sees the license image, the date of birth, or any other document data — none of it enters the ticket.
The ask
Design partner. Built to fit.
We're taking on a small number of workforce design partners. Stile shaped around your help-desk and onboarding workflow, in exchange for joint refinement and a co-published case study.
- Partner
- Seeking a strategic design partner. Stile shaped around your workers' reset and onboarding flow.
- Commit
- Customization, prioritized roadmap input, founder-level access, and favored pricing.
- Exchange
- Joint product refinement, measurable outcomes, and a co-published case study.
Tell us about your workforce — plants, fleets, field teams, contractors — and we'll set up a design-partner discussion within one business day.
Become a design partner